Denon AVR-X2300W: restore Internet Radio
The Denon AVR-X2300W (7.2-channel AV receiver, 2016) shows “Please go to denon.vtuner.com”, a Server error, or an empty Internet Radio list because the vTuner directory it used became unavailable. Change one DNS setting and the station list returns.
The list didn’t break — its directory did
The AVR-X2300W is a pre-HEOS Denon (the HEOS generation starts at the AVR-X2400H). Its Internet Radio ran on vTuner, so it is fully supported. The receiver, your network and its streaming are all fine; only the browsable station directory went away when vTuner became unavailable. Retune·FM answers in its place.
Step by step on the AVR-X2300W
About two minutes. You change one value — the DNS server — and nothing else on your network changes.
| AVR-X2300W | Press SETUP on the remote → Network → Connection → set “IP Address = Manual” → leave IP address, subnet mask and gateway unchanged → in the Primary DNS field enter 62.132.3.28 → Save → open Online Music → Internet Radio. |
Confirm stations are back
Power the AVR-X2300W off and on (or reconnect it to the network), then open Internet Radio / NET RADIO. The list should come alive. Still empty? Re-check the DNS value and that the receiver gets its address settings from your router. To undo everything, set the IP setting back to Automatic.
AVR-X2300W — common questions
Does the AVR-X2300W support this over Wi-Fi and Ethernet?
Yes. The DNS setting is the same whether the receiver is on Wi-Fi or a wired connection — set it under Network → Connection for whichever you use.
Will I lose my other settings?
No. You only change the DNS field. Leave the IP address, subnet mask and gateway exactly as they are.
How do I undo it?
Set “IP Address” back to Automatic under Network → Connection. Everything returns to normal.